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--- knowledge-base:database-migration:setup-and-troubleshooting:sybase-ase:server-not-found [2020/02/10 15:25]
+++ knowledge-base:database-migration:setup-and-troubleshooting:sybase-ase:server-not-found [2023/12/15 10:19] (current)
volha.zhyrava
@@ Line 1: / Line 1: @@
+\\
+[[https://www.ispirer.com|Ispirer Website]]
+[[https://www.ispirer.com/products/sybase-ase-migration|Ispirer Capabilities: Sybase ASE Migration]]
+[[https://www.ispirer.com/download/download-demo|Free Trial]]
+====== Requested Server Name Not Found ======
+**Symptoms**
+During the data import you may receive the following error message:
+\\ **CTLIB Message: - L6/O8/S5/N3/5/0:
+ct_connect(): directory service layer: internal directory control layer error: Requested server name not found.
+Establishing connection failed.**
+**Cause**
+Here might be two reasons:
+- The server is down. Just check whether the server is running.
+- You are not allowed to make an import into the server from your client machine.
+**Solution**
+If you have checked that server is running then please try to do the following steps:
+. First of all, in the MASTER database run the query below: \\
+   sp_dboption [database_name], "select into/bulkcopy", true
+   go
+. In sql.ini file of Sybase client (directory for example:c:\Sybase64\ini\sql.ini) add new server_name. Here is a step by step guide on how to do that:
+__[[http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc35888.1550/doc/html/jon1242759917516.html|How to add new server_name to the sql.ini file on client machine]]__
+\\
+. Set the created server name in the “Server” option on a “Choose a Target Database” page in the SQLWays Wizard tool. \\
+{{:knowledge-base:database-migration:setup-and-troubleshooting:sybase-ase:ase_imp_err.jpg?nolink|}}
+\\
+Only after that we will be able to connect to the required server.
+\\
+If you have any other questions regarding the usage of our tool, please, contact our support team: [[[email protected]]]